Drop-in Chat – Share More, Work Smarter

We’ve all been there: you’re deep in a case, moving things forward, when suddenly you hit a wall. You need to share a file with your team — but it’s not supported in the main documentation flow. The solution? Usually a scramble for workarounds: WeTransfer links, endless email threads, or juggling different platforms just to get one file across.

It’s clunky. It’s distracting. And it slows everyone down.

That’s why we built Drop-in Chat.

Collaboration Without the Detours

With Drop-in Chat, you don’t need to leave your Smilecloud workspace just to share that “unsupported” file. Instead, simply drag and drop it right into your project chat.

Your teammates get instant access, ready to download — no extra steps, no transfers, no wasted time.

Built for Real-World Flexibility

Dentistry isn’t limited to a single file type, and neither should your collaboration be. Drop-in Chat supports a wide range of formats, including:

• .XML and .MOD files
• High-resolution image formats like .KEY and .RAW
• And many more uncommon file types you rely on day to day

Whether it’s raw files, lab files, or niche exports from external tools, you can now keep everything flowing inside Smilecloud.

Light, Secure, and Time-Bound

Every file you drop in is available for 7 days. After that, the link expires automatically, keeping your workspace clean and secure. It’s long enough to give everyone a chance to download what they need, but short enough to avoid clutter or risk.

Why This Matters

The goal was simple: remove friction from your workflow. By letting you share anything your case requires — without bouncing between platforms — Drop-in Chat keeps your focus where it belongs: on your patient and your team.

• More flexibility – no restrictions on file formats
• No transfers needed – everything stays inside your Smilecloud workspace
• Faster collaboration – the right file, in the right place, at the right time

The New Normal of Case Collaboration

Drop-in Chat is more than just a convenience. It’s a reflection of how modern dentistry works: connected, multidisciplinary, and agile. Cases move faster when files move freely — and now they do.

No more interruptions. No more detours. Just seamless teamwork.

✨ Drop it in. Chat it out. Keep moving.
That’s the power of Drop-in Chat.

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